GP Mergers and High Number of Patients lead to many complaints in the UK

GP Mergers and High Number of Patients lead to many complaints in the UK

In the UK, there has been a significant trend of GP practice mergers, resulting in a concentration of practices in certain areas. As a consequence, some regions are left with only one or two GP practices, which raises concerns about access to healthcare and patient choice.

Challenges of Oversized GP Practices: Struggles with IT Systems and Patient Complaints

The growth of some GP practices has led to a concerning situation where they have become too big to effectively manage their IT systems, resulting in various challenges. These practices often face difficulties in maintaining efficient electronic health record systems, appointment scheduling, and communication platforms, leading to frustration among both staff and patients. The overwhelming number of complaints from patients regarding these IT-related issues highlights the urgent need for robust infrastructure and streamlined processes to ensure quality care delivery in large-scale GP practices.


List of Largest GP Surgeries by Patient Numbers and Location



LondonSW6 7SXALLALL105387 
LondonN9 7HDALLALL93511 
BradfordBD21 4TTALLALL86752 
LondonSE1 6JPALLALL76687 
LancasterLA1 1PNALLALL66922 
WembleyHA9 6PWALLALL65242 
PortsmouthPO2 8ALALLALL63030 
BirminghamB24 0SYALLALL59679 
YorkYO24 3WXALLALL58508 
PooleBH14 0DJALLALL57929 
CambridgeCB22 3HUALLALL57927 
HullHU5 2NTALLALL56583 
SolihullB91 2AGALLALL56316 
LondonSE13 7SXALLALL55637 
LiverpoolL69 3GFALLALL54634 
MorecambeLA3 2LEALLALL54482 
Sutton ColdfieldB75 6DXALLALL53534 
StockportSK4 4NXALLALL51744 
MorpethNE61 1BJALLALL51625 
TelfordTF3 2JZALLALL51581 
StevenageSG1 3QAALLALL51494 
BasingstokeRG22 4EHALLALL51200 
GosportPO12 3JPALLALL50315 
HerefordHR1 1BBALLALL48972 

(Source: NHS digita)  


Health and Beauty